Refund Policy
Refund Policy
At fangledrice, we want you to be satisfied with your purchase.
Returns
If you are not fully satisfied with your order, please contact us within a reasonable time after receiving your item. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging where applicable.
Non-Returnable Items
Certain items may not be eligible for return due to hygiene reasons, customization, final sale conditions, or other product-specific restrictions.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us promptly at service@fangledrice.com with your order number and clear photos of the issue. We will review the case and work toward an appropriate solution.
Refunds
Once your return or claim is reviewed and approved, your refund will be processed to the original payment method. Processing time may vary depending on your bank or payment provider.
Return Shipping
Unless otherwise required by law or agreed by us, customers may be responsible for return shipping costs.
Contact Us
If you have any questions regarding returns or refunds, please contact us:
Email: service@fangledrice.com
Phone: +(852)28611335
Hotline Service Hours: PDT 9AM-6PM